Company Overview:
Founded in 1998, United Legwear & Apparel Co. (ULAC) is a global designer, manufacturer, and distributor of apparel, legwear, bodywear, bags, backpacks, headwear, and accessories. As a joint venture partner of PUMA North America and licensee of various renowned brands such as Hurley, Skechers, Ted Baker, Scotch & Soda and more, ULAC operates globally with headquarters in New York City and offices in various locations including the Netherlands.
Our mission is to treat our stakeholders with respect, integrity, and fairness while delivering high-quality products. Our core values, Unity, Loyalty, Advancement, and Charity, guide our operations.
Learn more at www.unitedlegwear.com.
Join Our Team as a Customer Service Specialist!
Are you passionate about providing exceptional customer service and looking to be part of a dynamic, fashion-forward team?
As a Customer Service Specialist, you'll be an essential member of our Sales Support team, collaborating closely with our Sales Managers and the Sales Operations team. Your role will be pivotal in ensuring smooth and efficient customer service operations, supporting our European wholesale division. We're searching for a driven individual with a service-oriented mindset, excellent problem-solving skills, and a love for organization and structure.
In this exciting role, you'll have the opportunity to shine with your customer service and organizational talents.
What Youโll Do:
Build and Maintain Relationships:
Order Processing and Management:
Customer Interaction:
Collaboration:
Administrative Support:
Requirements:
We are looking for someone who is passionate about fashion and dedicated to delivering outstanding customer service. The ideal candidate demonstrates initiative, actively seeks to improve processes, and loves working in a team setting, collaborating with multiple colleagues and stakeholders from different countries.
Location: Location: This is a hybrid role based in Hoofddorp, Netherlands. You'll work closely with both European and American teams and are expected to come to the office 2-3 days per week. Candidates must have a valid work permit, as sponsorship is not available.
What you'll get from us:
๐ข Join a passionate team working at our beautiful showrooms in Hoofddorp
๐ Dress to impress with 28% employee discounts on our webshop and VIP access to sample sales for friends & family, showcasing our latest collections at discounted rates
๐ฝ๏ธ Enjoy our scrumptious freshly prepared lunch meals for just 3.90, along with all-day coffee, drinks, and snacks to keep you energized and refreshed
๐๏ธ Discounted access to ClassPass, empowering you to explore a variety of fitness and wellness classes for a balanced lifestyle!
๐ง Unlimited usage of Open-up, our Health & Wellbeing provider, offering 1-1 sessions with certified psychologists and lifestyle coaches, as well as access to informative masterclasses.
Join us at United Legwear and be a part of shaping the sales success of our brand in the dynamic fashion industry. If you have a passion for customer support, and a desire to make a mark, we invite you to apply and become a valuable member to our team.
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